Operations is the procure-to-pay layer inside Rakon CRM — not a separate inventory app bolted on. Purchase requisitions, approval chains, vendor purchase orders, goods receipt and warehouse stock run on the same project and quote your sales team already uses.
One continuous flow from quote acceptance through warehouse and invoicing — no re-keying between sales and procurement.
Approval rules, risk signals and warehouse traceability designed for teams that actually buy and stock goods — not generic task lists.
Configurable approval chains by threshold, amount or risk profile. Batch approve by supplier, escalate when deadlines slip — without opening a ticket to support.
Decision Cockpit shows financial impact, cash flow projection, customer credit risk and inventory aging before money is committed — on every requisition.
Lines group automatically by vendor. PO numbers assign on send (deferred numbering). Outbound email replies in the existing vendor thread — not a separate portal.
SKU-based catalog independent of vendor codes. Goods receipt with lot, serial and expiry tracking where it matters. Ledger updates from receipt — not manual spreadsheet entry.
When a supplier ships something not yet in your catalog, GRN resolution asks inline: link to an existing SKU or create a new one — before stock posts.
Same Operations core — tuned for how different industries actually buy and stock.
Commodity SKUs, fast turnover and project-based delivery — FIFO visibility without a separate WMS.
Lot and expiry tracking on receipt, regulated margin context on approval — before goods hit the shelf.
Multi-vendor brand sourcing, deferred PO numbering and email-thread PO send — one project, many suppliers.
Per-seat pricing means you pay for the team that actually uses it — not a flat monthly fee regardless of headcount. For a typical 5–6 person distribution team (sales + procurement), Rakon CRM Pro (from €300/seat/year) often costs less per year than comparable inventory/procurement-only tools — while including the full sales pipeline (signals, leads, projects, quotes) those tools don't have at all.
Full fulfillment — requisitions, approvals, PO, warehouse and KPIs — is included from CRM Pro. Enterprise adds unified catalog across vendors and multi-vendor master consolidation.
No. Operations focuses on procurement workflow — requisitions, approvals, purchase orders, goods receipt and warehouse stock. Invoicing hands off to your accounting or ERP; Rakon does not replace general ledger or statutory bookkeeping.
Yes. Approval chains are configured in Settings by your admin — thresholds, roles and escalation paths — without opening a support ticket.
No. Warehouse catalog, goods receipt and stock levels are part of the Operations module inside Rakon CRM on Pro and Enterprise — same login, same project context as quotes and sales.
