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Rakon CRM

Plans, pricing and features

Full overview of Free, Pro and Enterprise for Rakon CRM. The matrix reflects product catalog 2026.10 — what you see here is what Cloud sends to CRM when your plan is active.

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Platform status

Rakon CRM

crm.rakon.cloud — signals, leads, directory, brands; Pro adds projects and quotes; Enterprise adds catalog, marketing and licensing.

  • CRM Free — instantly, no card, up to 10 users in the organization.
  • CRM Pro and Enterprise — contract, per-seat annual pricing (1–3 year terms).
  • Cloud sends the exact plan and modules to CRM — the matrix is what you get.
  • Out-of-plan features stay visible but locked in CRM (clear upgrade message).
Rakon CRM

Sales flow from signal to fulfillment

CRM follows a project-first model: project as the work container, then quotes, fulfillment via Operations (Pro+), and on Enterprise catalog and licensing fulfillment.

Free is a real pipeline

Signals and leads ship with the same feature set as on higher tiers (statuses, activities, email integration). The difference is later modules — e.g. convert to project requires Pro.

Pro = project + quote

One AM/PM runs the project, builds quotes, and runs fulfillment end to end — purchase requisitions with configurable approval routing, vendor purchase orders, goods receipt and warehouse stock. Brand partner levels and statuses for distribution.

Enterprise = catalog & fulfillment

Unified catalog, marketing campaigns, PFR/rebates on brands, advanced company analytics and licensing and software order tracking after quote acceptance.

CRM plans

What you get on Free, Pro and Enterprise

Matrix reflects product catalog 2026.10. In CRM, out-of-plan features stay visible with “minimum {plan} plan required” — not hidden.

Included in plan Visible, locked (plan upgrade) Not in plan
Feature / module Free €0 Pro from €300 / seat / yr Enterprise from €660 / seat / yr
Workspace & directory
Dashboard, calendar, help ✓ ✓ ✓
Companies & contacts (directory) CRUD, full profile ✓ ✓ ✓
Advanced filters, tags, company financials — ✓ ✓
Annual review & cooperation analytics — — ✓
Pipeline — signals & leads
Signals (full module) statuses, activities, source ✓ ✓ ✓
Leads (full module) discovery, from signal ✓ ✓ ✓
Convert lead to project ○ ✓ ✓
Brands
Brand directory (core) ✓ ✓ ✓
Partner levels & statuses — ✓ ✓
Brand catalog, rebates, PFR report — — ✓
Projects & quotes
Projects (work container) — ✓ ✓
Quotes & pricing worksheet — ✓ ✓
Operations & fulfillment
Purchase requisitions configurable multi-level approval routing — ✓ ✓
Risk-scored approval decisions financial impact, vendor lead time, customer risk — ✓ ✓
Purchase orders auto-numbered, grouped per vendor, sent as email reply — ✓ ✓
Goods receipt & warehouse stock catalog-linked, serial / lot / expiry tracking — ✓ ✓
Delivery & customer invoicing — ✓ ✓
Procurement KPIs cycle time, cash conversion cycle — ✓ ✓
Multi-vendor master consolidation cross-project PO consolidation for large distributors — — ✓
Email & executive view
Email log (basic) ✓ ✓ ✓
Email workspace (inbox / M365) — ✓ ✓
Executive dashboard — — ✓
Enterprise modules
Unified product catalog — — ✓
Marketing & promo campaigns — — ✓
Licensing & Commerce catalog, ordering and tracking for software/CSP licenses — — ✓

Pro/Enterprise prices are indicative for a 1-year contract; 2- and 3-year terms lower the per-seat price. Details: request a quote. The “Basic” plan is retired — existing records are treated as Free.

Learn more about Operations →

CRM pricing

Rakon CRM — Free, Pro, Enterprise

Free start for small teams. Pro and Enterprise via contract — per-seat annual pricing (EUR). Full feature matrix above.

To start

Free

0 €

  • Up to 10 users in the organization
  • Signals, leads, directory, brand directory
  • Convert to project visible (locked — needs Pro)
  • Right after sign-up — no card
Start free workspace
Sales teams

Pro

300 € / seat / year (1-yr contract)

Lower price for 2- or 3-year contracts

  • Everything in Free + projects & quotes
  • Full fulfillment — purchase requisitions, approval routing, PO, warehouse
  • Email workspace, brand partner levels
  • From €300 / seat / year (1-yr contract)
Request a quote
Distribution & IT

Enterprise

660 € / seat / year (1-yr contract)

Lower price for 2- or 3-year contracts

  • Everything in Pro + unified catalog
  • Marketing, PFR/rebates, licensing order tracking
  • Company analytics, executive dashboard
  • From €660 / seat / year (1-yr contract)
Request a quote
CRM

CRM plan questions

Is Rakon CRM really free?

Yes — CRM Free has no time limit. It includes up to 10 users in the organization and the full signals & leads pipeline plus directory and brand directory. No hidden fees and no card required to start.

What is the difference between Pro and Enterprise?

Pro adds projects, quotes, email workspace and brand partner levels. Enterprise adds unified product catalog, marketing campaigns, advanced company analytics and licensing and software order tracking — suited for distribution and complex software/services sales.

Does Pro include purchasing and warehouse, or only sales?

Pro includes full fulfillment — purchase requisitions with configurable approval routing, risk-scored approval decisions, vendor purchase orders, goods receipt and warehouse stock with lot/serial tracking, delivery and invoicing. Enterprise adds a unified product catalog shared across vendors, multi-vendor master consolidation for large distributors, and licensing/CSP order tracking.

What does a locked feature in CRM mean?

Features not in your plan stay visible but are greyed out and cannot be used until you upgrade (e.g. “Convert to project” on Free requires Pro). That is intentional — you always see what an upgrade unlocks.

How many team members can I add?

Up to 10 users on CRM Free. For larger teams and Pro/Enterprise plans contact us for per-seat annual pricing.

Is there a Basic plan?

No — Basic is retired. New customers choose Free, Pro or Enterprise. Existing “basic” records are treated as Free until a contract is migrated.