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Business process guide

Calculation and customer quote

Build sales price, margin, terms and the customer-facing quote from selected items and sourcing decisions.

Sending and managing a customer quote in Rakon Flow.
Screen from the Rakon Flow application

What this process solves

The customer receives a controlled quote while the team retains the full calculation and decision history.

When to use it

  • When sourcing or resource selection is complete.
  • When commercial alternatives or versions are required.
  • When the customer accepts all or part of a quote.

How the process works

  1. 01

    Build the calculation

    Cost, exchange rate, expenses, discount and target margin produce the sales price.

  2. 02

    Generate a quote version

    The document receives items, terms, validity and a controlled version number.

  3. 03

    Track the response

    Delivery, status, comments, partial acceptance and next action stay in the project.

Process outcome

  • Faster quoting without duplicate entry.
  • Margin and approval control.
  • Clear handoff from accepted quote to operations.