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Business process guide

Flow Insight and AI assistant

Analytics, personal and team insights, alerts and AI assistance using permitted organization context without making business decisions for the user.

Flow Insight analytics and business insight overview.
Screen from the Rakon Flow application

What this process solves

Users understand status, exceptions and next actions faster without manually joining data.

When to use it

  • When management monitors pipeline, delivery and profitability.
  • When a user needs an explanation of a record or trend.
  • When an alert should surface a deadline or business risk.

How the process works

  1. 01

    Select business context

    Insights use only organization, module and role data the user is allowed to access.

  2. 02

    Explore or ask

    Flow Insight provides views while AI summarizes, explains and prepares a suggestion.

  3. 03

    Confirm the decision

    The user checks source data and confirms every business change.

Process outcome

  • Faster detection of exceptions and risk.
  • Insights linked to real records rather than isolated reports.
  • AI remains an assistant under human control.

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